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Council Office Urban Road

Reopening of Council Offices

We will be reopening our Urban Road, Kirkby and Watnall Road, Hucknall offices on an appointment based system from Monday 12th April. This is to limit the numbers of customers at one time to comply with covid-safe requirements.
Appointments will be available to residents where the issue cannot be resolved over the phone or online.
Residents should call the relevant department directly who will advise if an appointment is necessary. Wherever possible, telephone or email enquiries are encouraged and appointments will only be made if they are necessary.
Many of our services can be accessed quickly and easily online at:
Guidance on what to expect and what to do when visiting the office will discussed when booking.
All visitors will be required to wear a face covering, unless exempt from doing so.
Social distancing measures will be in place, including signage and screens, to protect visitors and staff.
Residents without a pre-arranged appointment will not be able to access the Offices.
When attending appointments please come alone wherever possible.