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Request a document in an accessible format

If you need a copy of any of the documents on this website in a more accessible format, please complete the form.

This form is only for documents currently on this website, and not to request new documents or information; We can only action requests for documents in accessible formats for people using adaptive technology submitted via this form.

Customer services

If you have an enquiry about any of our services as written about on this website or if you need new information or documents, such as bin calendars, you will need to contact customer services for assistance, as we cannot provide these through this service:

To obtain a document in an accessible format, you will need to complete all the form fields with the information requested. If you don't complete the form correctly, we will not be able to process your request.

To find out more about accessibility on this website, please visit the accessibility page.

Your request
Please give details of any assistive technology you are going to use to access the document we will supply
Data consent
Consent for storing submitted data