What is the threshold for requesting an Anti social behaviour case review
In order to request an Anti-social behaviour (ASB) case review, a single ASB case must have been reported 3 times or more within 6months of the first incident taking place. The most recent incident must have occurred no more than a month prior to the case review being requested.
The types of incident that can be reported must fall in line with the definitions of ASB highlighted in the Council’s Anti-social behaviour Policy.
Where an agency or agencies receive a report of ASB, they will seek wherever possible to find a satisfactory resolution. Sometimes such a resolution is not easily or quickly achieved, resulting at times in further service requests being made.
The case review process allows the victim to have their case reviewed, where despite having made at least three separate complaints to one or more relevant bodies, the issue has still not been resolved to their satisfaction.
To meet requirements for the case review threshold, reports will have to meet the following criteria to qualify:
- They must have been made within one month of the incident occurring; and
- If the same incident has been reported to several agencies at or around the same time this will count as one report. However, this will be considered on a case by case basis
- The completion of diary sheets as part of an investigation process will not be considered a qualifying complaint unless this has been formally brought to the services attention as an official report
- The officer reviewing the application must also give consideration to the effectiveness of the response and the potential harm to the victim(s) making the complaint.