Introduction
The Anti-Social Behaviour, Crime and Policing Act 2014 sets out the requirement for relevant bodies to make governance arrangements for the facilitation of case reviews. These are known as the ASB case review and formerly, known as the Community Trigger.
ASB case reviews enable victims of anti-social behaviour (ASB) and related matters to request a multi-agency review, providing that the criteria has been satisfied.
The focus is to bring different agencies together to jointly review cases, and by taking a joined-up approach to consider any other actions that could be taken to find a solution for the victim. In addition, identify any learning opportunities that can shape future management of the case.
The ASB case review meetings are impartially undertaken by an independent chair. The review is not intended to act as a complaints procedure that examines how a particular agency or agencies have tackled a problem in the past; but instead, to focus on the existing situation and what more can be done, enabling agencies to re-evaluate their actions quickly and objectively.
In addition, the ASB case review process does not supersede or take over case management responsibility, and it remains the responsibility of individual agencies and to ensure compliance with all relevant legislation and policies.